Team
About Us

Extending Care Beyond the Call

ASA (All Source Assistants) is an emotionally intelligent alternative to traditional an-swering services—built for funeral homes that value discretion, empathy, and opera-tional clarity.

Whether it’s a grieving family reaching out after hours or a vendor confirming delivery, ASA responds with warmth, professionalism, and tone-matched precision and behind every call is a real assistant—not a script, not a bot. That means every interaction is handled with genuine care, emotional awareness, and real-life understanding.

Creative by Design, Compassion by Nature

At ASA, creativity isn’t an afterthought—it’s how we honor emotion, elevate clarity, and reflect your brand’s voice. We craft arrangement materials such as memorial an- nouncements, professionally designed funeral programs, and more—with both heart and precision, ensuring every detail resonates.

Features

What Defines Us

We Don’t Just Answer Calls—We Answer Needs.

ASA blends 24/7 reliability with human warmth, making every interaction feel intentional. Choosing ASA means embracing a partner who extends the heart of your funeral home into every call. We don’t just answer embody your commitment to care by crafting mean ingful memorial announcements and designing heartfelt programs. Consider us your extended team, ensuring every service need is met with creative precision. With ASA, you’re not just choosing an answering service; you’re choosing a seamless extension of your dedica t ion to those you serve.

Service

Our Services

Supporting funeral homes with care, clarity, and compassion.

Compassionate Call Handling

Our 24/7 live agents are more than voices on the line—they're trained extensions of your care philosophy. With deep empathy, professional discretion, and a commitment to your values, ASA ensures every call is answered with warmth and clarity. Whether it's a first inquiry or a late- night need, families feel supported from the very first hello. Behind the scenes, our team handles logistics seamlessly, allowing you to focus fully on presence and service.

After-Hours Support

When the day ends, our care continues. ASA's after-hours support ensures grieving families, vendors, and partners are never met with silence. Our trained agents respond with empathy, professionalism, and discretion— providing comfort and clarity during life's most tender moments. Whether it's a late-night question or an urgent update, we're here to uphold your standards and extend your presence, even when your doors are closed.

Creative Memorial Services

Our experienced assistants specialize in crafting meaningful memorials that honor each life with care and artistry. From custom tribute writing and elegantly designed announcements to beautifully printed programs and keepsakes, every piece is tailored to reflect your loved one's story. With sensitivity and precision, we help funeral homes offer families a lasting, dignified way to remember and celebrate.

Vendor & Delivery Coordination

ASA streamlines the behind-the-scenes work so your team can stay focused on care. From coordinating florists and printers to managing deliveries and program logistics, our assistants handle every detail with clarity and profes- sionalism. We ensure timelines are met, vendors are aligned, and nothing falls through the cracks—so your families experience seamless service from start to finish.

Discreet Communication Management

Every message matters—especially in moments of grief. ASA's communi- cation team ensures that every email, text, and voicemail is handled with care, confidentiality, and tone-matched precision. Whether responding to families, vendors, or internal teams, we reflect your funeral home's unique voice with empathy and professionalism. Sensitive updates, ur- gent requests, and routine follow-ups are all managed seamlessly, so your presence remains consistent and comforting across every channel.

Family Support Extensions

ASA's Family Support Extensions offer seamless behind-the-scenes assis- tance tailored to your funeral home's trusted network. We route and co- ordinate with the vendors of your choice—florists, printers, clergy, and more—ensuring every arrangement aligns with your standards and time- line. With empathy, clarity, and operational precision, our team handles the logistics so your staff can remain fully present with the families you serve.

ASA is more than an answering service—we’re your extended team
We respond with empathy, precision, and tone-matched professionalism, making sure every caller feels supported. Behind the scenes, we help complete arrangements with creative services that reflect your care. From first contact to final tribute, ASA is built to carry your values forward.

Every call is a reflection of your reputation—we make sure it’s protected
ASA’s trained assistants handle each interaction with warmth and discretion, ensuring families feel heard and honored. We quietly manage logistics, creative tasks, and communication so your staff can stay focused on what matters most. With ASA, your care continues—

Our Plans

Service Tiers

Choose the perfect plan for your needs with our flexible and comprehensive service tiers.

Essence Tier

Reliable, empathetic call handling for smaller operations

$350 Monthly
  • Included Calls: 100
  • Overage Rate: $3.50
  • Coverage: 5:00 pm - 8:00 am (Mon–Fri)
  • 8:00 AM - 5:00 PM (Saturday and Sunday)

Legacy Tier

Full brand integration primarily for large established companies

$750 Monthly
  • Included Calls: 500
  • Overage Rate: $1.50
  • Coverage: Tailored to your establishment's hours/needs

Creative Services

Personalized memorial announcements & program designs

Custom Pricing
  • Announcements - 20 per month $250
  • Bifold Programs – $165
  • Trifold Programs – $350
  • Large Booklets (8pg) – $600
  • Gatefold – $500
  • Graduated (3 step) $550
  • Prices based on 100 copies

Custom styles and keepsakes offered. Final pricing depends on your chosen design and quantity.

📋 General Inquiry & Onboarding Chat Form

Thank you for your interest. Please complete the form below so our team can connect and schedule your onboarding chat.

Questions About Our Service

We’re here to provide clarity, comfort, and answers.

Yes. ASA offers creative overlays and tone-matched messaging that align with your seasonal desires, memorial themes, or community events. Whether it’s autumn tributes or holiday coordination, we ensure your voice stays consistent and intentional.

While our core service is in English, ASA assistants are trained in culturally aware communication—respecting tone, timing, and emotional nuance across diverse communities. We can also help you craft inclusive messaging for memorials and outreach.

With calm precision. Our assistants are trained to prioritize urgent calls—whether it’s a last-minute delivery, a family in crisis, or a change in arrangements. We escalate appropriately and communicate clearly, so nothing slips through the cracks.

Absolutely. We specialize in crafting poetic tributes, editorial-style headlines, and visually refined funeral programs. Every piece is designed to comfort, honor, and reflect the life being remembered.

We adapt with you. ASA offers ongoing refinement of scripts, workflows, and visual materials based on your evolving needs. Whether you update your brand voice or shift your service model, we stay aligned.

Yes. ASA can manage communication across multiple sites, departments, or service tiers—ensuring consistency in tone, coverage, and coordination. We build structured workflows that scale with your growth.

Discretion is built into every call. Our assistants follow strict confidentiality protocols and tone-matched boundaries, especially when handling sensitive family updates or private arrangements. Your trust is protected at every step.

Because Every Message—and Every Family—Matters

Our Mission

To extend the care of funeral homes with compassionate call handling and supportive creative services—ensuring every family feels held from the first call to the final goodbye.

Vision

To redefine funeral home support by blending empathy, discretion, and operational clarity—so every arrangement is delivered with confidence, comfort, and dignity.

Getting Connected With Us & For The Update.

Our Trusted Client ,Which working with Us

Latest News & Update

Stories, insights, and resources to help funeral homes extend care with empathy and clarity.

Designing Intake with Heart

How funeral homes can ease emotional burdens with clear, compassionate forms

ASA understands how well-designed intake forms can offer comfort and clarity to grieving families. The layout, language, and compliance work together to create a seamless, supportive experience from the very first interaction.

Poetic Touches in Memorial Design

Infusing beauty and meaning into every tribute.

Discover how ASA poetic language, symbolic motifs, and thoughtful formatting can elevate funeral programs into lasting legacies.

ASA use best practices for creating designs that resonate deeply with families and communities.

Transparent Pricing

Communicating fees with empathy

ASA offers guidance on presenting creative service fees in a way that honors both your team’s time and your client’s emotional journey. ASA’s transparency builds trust and how to phrase policies with warmth and professionalism.